If a patient asks if your office accepts Dental Direct Reimbursement and Assignment, say “Yes!”
With both Dental Direct Reimbursement and Assignment, your office won’t need to join any networks, navigate fee schedules, fill out complicated claim forms or experience the hassle of pre-authorization and x-ray submission. With so many of the features being the same, all you need to remember is the difference in the processing of the transactions for DR and DA patients. Handling patients becomes simple:
Dental Direct Reimbursement (DR)
Remember -- The office should provide the patient with a receipt (proof of payment) which includes an itemized list of the procedures performed during the visit. For example, the statement produced by your practice management software would be sufficient. This way your patient can submit for their reimbursement promptly.
Dental Direct Assignment (DA)
Remember -- The patient's benefit card will detail the amount of the visit that will be covered by the patient’s employer and what is the patient’s responsibility. The dental office should bill the emlpoyer's portion to the administrator listed on the card. A simple claim form is all that is needed for prompt reimbursement to the dental office.
